Job Description
Work for one of the largest financial institutions in the world. Great opportunity to build a career within a great organization and network with like-minded professionals.
Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Pennington, NJ!
Pay rate: $21/hr
Shift availability: Mon – Sun, must have open availability (Training Mon – Fri 9a -530p ET)
For instant consideration for this role, click on Apply Now and upload your resume.
Our ideal candidate must have/must be able to:
Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call
Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients
Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risk
Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accounts
Display passion, commitment and deliver an experience that improves our customers’ financial lives
Education/Certification Requirements:
High School Diploma or GED
Experience requirements:
2+ years of call center/contract center experience
Ability to work effectively in a fast-paced environment
Proficient with de-escalating situations
Excellent analytical skills
Intermediate MS Office Suite skills
Strong communication skills
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Customer Service Representative in Pennington, NJ apply NOW for instant consideration!
Pay Details: $21.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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